EMPLOYMENT

AVAILABLE POSITION

EMPLOYER: Inn at the Forks
DEPARTMENT: Sales
POSITION TITLE: Corporate Sales Manager
REPORTS TO: Angela DoCouto, Director of Sales | Sparrow Hotels

____________________________________________________________________________________________________________________________________________________

POSITION SUMMARY

Responsible for identifying company growth opportunities in the corporate market segment and working to actively solicit clients/accounts to foster this growth. Ensuring any client specifications and expectations are met and any complaints/issues are identified and resolved. Maintains open communications with all departments to improve overall hotel operations.

RESPONSIBILITIES:

• Solicits and books new corporate business opportunities while maintaining existing business.
• Responsible for maintaining and development of the Corporate Negotiated Rate existing program, while soliciting new accounts that are ideal to the property.
• Negotiates and books group guestrooms blocks, by profitably negotiating room rates, working with clients to obtain rooming lists and entering rooming lists (if necessary).
• Details corporate catering functions/conferences/events when possible.
• Addresses and resolves any client issues/complaints regarding their experience.
• Assists in developing new marketing and selling strategies to secure new corporate accounts that maximize revenues and meet/exceed sales goals, including contribution to social media strategies.
• Develops and enhances key corporate business and travel industry accounts to maintain and increase market share.
• Coordinates with internal departments to meet specific client requirements while responding to any client issues, comments and problems promptly and efficiently.
• Entertains (meals) and conducts hotel tours for potential clients.
• Participates in trade shows and professional or community organizations to maintain high visibility in the marketplace to achieve sales/revenue goals.
• Attends offsite events (day/evening) to network and build relationships with prospective corporate clients.
• Travel may be required.
• Works directly with revenue management team to assist with market demands and maximization of segment.
• Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
• Utilizes yield management techniques by profitably negotiating room rates and function space commitments to enhance hotel’s financial performance.
• Maintains accurate, organized and up-to-date file management system.
• Develops strong customer relationships through frequent communications and the use of professional, courteous, and ethical interpersonal interaction.
• Conducts research, surveys and studies marketplace territory in order to effectively capitalize on hotel’s strengths and competitors’ weaknesses and capabilities.
• Represents the hotel using the highest levels of integrity and professionalism with a service-focused approach and a caring, sincere attitude at all times.
• Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers to ensure the best overall performance on the hotel.
• Other duties as may be assigned.

EXPERIENCE, SKILLS & REQUIREMENTS

SUPERVISORY RESPONSIBILITIES:
Responsibilities include facilitating company growth opportunities, planning, assigning, and directing work, appraising performance, addressing client complaints and resolving problems.

PERFORMANCE STANDARDS:
The Corporate Sales Manager’s performance is measured by the effective growth of hotel key accounts and increased market share.

QUALIFICATION REQUIREMENTS:
To perform in this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE:
Completion of University degree and four to five years of related experience; or equivalent combination of education and experience. * Less education/experience for an entry level candidate* Accomplished computer, marketing, and strong interpersonal skills are required.

LANGUAGE SKILLS:
Ability to read and write correspondence including information that is related to sales, marketing and client specifications. Ability to communicate in order to instruct, supervise, and troubleshoot.

MATHEMATICAL SKILLS:
Ability to carry out basic and sometimes complex numeric calculations on a regular basis.

REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where standardization exists

To apply, please submit your resume and a cover letter to sales@innforks.com
CLOSING DATE: Monday, September 16, 2019.